Shipping Policy

At Kovallia, we are committed to providing a smooth and reliable delivery experience for our customers worldwide.

Order Processing Time

All orders are carefully processed after payment confirmation.

Orders are usually processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Delivery Time

Delivery times may vary depending on your location and the shipping method selected.

Estimated delivery time:

• Standard Shipping: 10–15 business days

Please note that delivery times are estimates and may be affected by factors outside of our control, including:

• Customs processing

• Weather conditions

• Carrier delays

• Public holidays

• Incorrect shipping information provided by customers

Tracking Your Order

Once your order has shipped, we will send you a tracking number by email.

You can use the tracking information provided to monitor the progress of your shipment.

If you do not receive your tracking information, please contact our customer support team:

Email: bzom7465@outlook.com

Shipping Fees

Shipping fees, if applicable, will be displayed during checkout.

Any available free shipping promotions will be clearly shown on our website or during checkout.

International Orders

For international shipments, customers are responsible for providing accurate shipping information.

Additional customs duties, taxes, or import fees may apply depending on your country's regulations. These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipment, please contact:

Kovallia
Email: bzom7465@outlook.com